Refund Policy

1. Introduction

At Drivn Technologies, we are committed to customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help with our refund policy.

2. Eligibility for Refunds

2.1 Subscription-Based Services:

Since we offer a charge-free 7-day trial period, refunds for subscription-based services will not be provided after the trial period has ended, except where required by applicable law.

2.2 Ineligible Refund Requests:

• If the service or software has been used beyond a reasonable trial period.
• If a refund request is made due to a change of mind.
• If the user violates the Terms and Conditions of the service.
• If technical issues are caused by user misconfiguration or third-party software.

3. How to Request a Refund

To request a refund, please contact our support team at support@mockery.software with the following details:

• Full name
• Email address
• Reason for refund request
• Any relevant screenshots or documentation

We aim to process refund requests within 5-10 business days.

4. Processing Refunds

• Approved refunds will be credited back to the original payment method used during purchase.
• The time required for the refund to reflect in your account may vary depending on your bank or payment provider.
• We are not responsible for any additional fees charged by financial institutions.

5. Modifications to Refund Policy

Drivn Technologies reserves the right to modify this refund policy at any time. Any changes will be effective upon posting an updated version on our website. Continued use of our services constitutes acceptance of the updated policy.

6. Contact Information

For any questions or concerns regarding our refund policy, please contact us at support@mockery.software.

By purchasing and using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Effective Date: February 1, 2025